Connecting with Millennial Patients

By Lorie Speer, RDH, MSDH
Patient compliance is an ongoing challenge for oral health professionals. Significant time is spent educating patients with varying results. While compliance, or lack thereof, applies to patients of all generations, Millennial patients (typically those born between 1980 and the early 2000s) present some unique challenges. To address these challenges, oral health professionals need to understand the difference between compliance and adherence, in addition to learning the generational traits of Millennial patients and their health care preferences.
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