Strengthening Dentistry’s Quality Assurance
Published in 2000 as part of the United States National Academy of Medicine’s overarching Quality of Health Care in America Project, “To Err Is Human: Building a Safer Health System,”1 focused on the quality concerns and safety problems in the American healthcare system. Its goals include improving quality, fostering accountability, and identifying characteristics and factors enabling or encouraging continuous improvement in quality. This pivotal report proposed a set of recommendations to improve safety in healthcare.
Implementing clinical and administrative measures to identify, evaluate, and reduce the risk of injury to healthcare staff and visitors — as well as decrease the risk of loss to the organization as a whole — is key to effective healthcare risk management.1 An increase in aggressive behavior by patients also highlights an emergent need for further research, increased awareness, and education on risk-mitigating strategies within the dental community.
* References and figures can be found in the original article via the link above.
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